ZoneAlarm v5 & the BSOD, In case you get "Zoned"
ZoneAlarm v5 & the BSOD, In case you get "Zoned"
ManX |
Jun 18 2004, 08:47 AM
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#1
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Confusion Reigns Group: Private Member Posts: 68 Joined: 19-March 04 From: The Great Northwest, USA Member No.: 41 |
A note to folks running ZoneAlarm v4.5 who decide to upgrade to v5.0:
There any number of issues that can crop up, including "breaking" your internet access (regardless of whether you are dial-up or broadband) and for some few unlucky souls like me, getting a BSOD every time ZA pops up an alert confirming whether or not your favorite proggie should be allowed internet access or not. I mean EVERY SINGLE TIME, and it didn't matter if it was Outlook, Agent, Opera, Flashget, CuteFTP... whatever. Just choose Allow or Disallow, and watch my system go BOOM! :o Zonelabs is looking into the problem and props to their tech staff for responding in less than an hour to my bug report. But a quick glance at their support forum (.http://forum.zonelabs.org/zonelabs) will reveal a long list of serious issues with v50.590.015 that are to this point unresolved. The only "fix" in most cases is a complete uninstall (using the /clean switch) and re-installing v4.5.594.000 - which also means losing your customizations regarding program access, etc. (You can try copying your 'Internet Logs' folder before uninstalling - then putting it back after the re-install, but there seems to be a 50/50 chance that this will cause issues all by itself.) Best to wait a few days and see if ZoneLabs can fix the problems. BTW... these are the first BSODs I've ever had since installing SP1. Gotta love it. Regards, -ManX -------------------- Few of the great creators have bland personalities. They are cantankerous egotists, the kind of people who are unwelcome in polite society. (David Ogilvy)
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