ZoneAlarm v5 & the BSOD, In case you get "Zoned"
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| ManX |
 Jun 18 2004, 08:47 AM
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#1
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 Confusion Reigns  Group: Private Member Posts: 68 Joined: 19-March 04 From: The Great Northwest, USA Member No.: 41  |
A note to folks running ZoneAlarm v4.5 who decide to upgrade to v5.0:
There any number of issues that can crop up, including "breaking" your internet access (regardless of whether you are dial-up or broadband) and for some few unlucky souls like me, getting a BSOD every time ZA pops up an alert confirming whether or not your favorite proggie should be allowed internet access or not. I mean EVERY SINGLE TIME, and it didn't matter if it was Outlook, Agent, Opera, Flashget, CuteFTP... whatever. Just choose Allow or Disallow, and watch my system go BOOM! :o Zonelabs is looking into the problem and props to their tech staff for responding in less than an hour to my bug report. But a quick glance at their support forum (.http://forum.zonelabs.org/zonelabs) will reveal a long list of serious issues with v50.590.015 that are to this point unresolved. The only "fix" in most cases is a complete uninstall (using the /clean switch) and re-installing v4.5.594.000 - which also means losing your customizations regarding program access, etc. (You can try copying your 'Internet Logs' folder before uninstalling - then putting it back after the re-install, but there seems to be a 50/50 chance that this will cause issues all by itself.) Best to wait a few days and see if ZoneLabs can fix the problems. BTW... these are the first BSODs I've ever had since installing SP1. Gotta love it. Regards, -ManX -------------------- Few of the great creators have bland personalities. They are cantankerous egotists, the kind of people who are unwelcome in polite society. (David Ogilvy)
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| PimpScourge |
Jun 18 2004, 06:08 PM
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#2
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 Broken As Designed Group: Admin Posts: 529 Joined: 17-March 04 Member No.: 2 |
wow, the newest ZA is really buggy! Why the rush to release it?
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| Wiener3 |
Jun 18 2004, 09:53 PM
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#3
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 nFm [ progressor ] Group: Private Member Posts: 103 Joined: 18-March 04 From: Canada eh! Member No.: 8 |
Last i heard the word that was used was "soon"&"summer" ...... --------------------  "I wish I were an Oscar Myer wiener" |
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| Bearsland |
Jun 19 2004, 03:11 PM
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#4
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 Grumpy Old Man Group: VIP Member Posts: 494 Joined: 17-March 04 Tournaments Won: 2 From: London. UK Member No.: 4 |
I mentioned this problem in this thread: http://www.nforums.net/board/index.php?showtopic=1029 Every day seems to bring a new issue with it.
I'm still checking the Zone Labs site and forum and am amazed that they simply refuse to pull this till it's been fixed. |
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| PimpScourge |
Jun 30 2004, 04:32 PM
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#5
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Broken As Designed Group: Admin Posts: 529 Joined: 17-March 04 Member No.: 2 |
5.0.590.043 is out. Anyone tried it yet?
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| Awai |
Jun 30 2004, 09:20 PM
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#6
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 Waiting For... Group: Moderator Posts: 382 Joined: 18-March 04 From: ~beyond the sea Member No.: 19 |
sucks to hell and back - installing this killed my editsuite for 4hours. i;ve since moved to sygate and not had a single problem. i'm not switching back till i hear good things about zone alarm again.
Awai. -------------------- "You look into her eyes
and it’s more than your heart will allow And in August and Everything After you get a little less than you expected somehow." |
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| iweb |
Jul 1 2004, 05:41 AM
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#7
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nFm [ Newbie ] Group: Private Member Posts: 8 Joined: 20-March 04 Member No.: 49 |
I'm running 5.0.590.043 and have had every version before that. I've never had any problems while upgrading.
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| TWINE006 |
Jul 24 2004, 02:33 AM
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#8
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 Narcissism Incarnate Group: Private Member Posts: 475 Joined: 18-March 04 Member No.: 25 |
I'm just running the good ole' 4.5.538.000. Don't see much point in upgrading. They all do the same thing.
It's too bad Zone Labs screwed up on version 5 though. It's strange how all these erroneous issues made it through their pre-release testing. This post has been edited by TWINE006: Jul 24 2004, 02:35 AM -------------------- You can win a thousand battles but you can still only lose one.
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| SailCat |
Aug 10 2004, 05:51 PM
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#9
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 nFm [ not leaving ] Group: Full Member Posts: 71 Joined: 10-June 04 From: Left Coast, USA Member No.: 113 |
Although I've been a loyal user/supporter of ZoneAlarm for many years, v5.X is a mess. I, too have 'downgraded' to v4.5.5xx and set the upgrade reminder ahead two months. Perhaps by then the ZA folks will get their act together and once again offer a worthwhile product.
~SC |
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| Sproutme |
Aug 11 2004, 05:52 AM
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#10
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 <º))))>< Group: Private Member Posts: 102 Joined: 18-March 04 Member No.: 29 |
I got messed up with new version too.
Clean install, upgrade from 4.5 nothing helped. Now happy Sygate usser. --------------------  |
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| Awai |
Aug 11 2004, 09:04 AM
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#11
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Waiting For... Group: Moderator Posts: 382 Joined: 18-March 04 From: ~beyond the sea Member No.: 19 |
makes two of us sprout :D Awai. -------------------- "You look into her eyes
and it’s more than your heart will allow And in August and Everything After you get a little less than you expected somehow." |
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| captbics |
Aug 11 2004, 01:24 PM
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#12
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 nFm [ Level 1 ] Group: Full Member Posts: 217 Joined: 24-April 04 Member No.: 90 |
On a more positive note for those of us still running v4.x, it is reported that the new WinXP SP2 firewall settings work around ZoneAlarm being installed. Kudos to M$ for detecting its presence.
From Neowin.net: "Microsoft has saved a lot of hassle for users in that if you have ZoneAlarm installed, they leave the Windows Firewall off to prevent conflicts". captbics -------------------- O Captain! my Captain! our fearful trip is done,
The ship has weather'd every rack, the prize we sought is won... (Dead Poet's Society) (Walt Whitman) |
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| SailCat |
Aug 13 2004, 09:35 PM
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#13
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nFm [ not leaving ] Group: Full Member Posts: 71 Joined: 10-June 04 From: Left Coast, USA Member No.: 113 |
You're correct, captbics. Further, ZoneAlarm, Sygate and Norton will turn off the SP2 Firewall off (it's on by default) during installation.
The advantage of the SP2 Firewall is that it starts up at a low level, that is, in advance of other programs and prior to Internet connection. A big disadvantage is that it's just one way, blocking incoming but not outgoing. Let's hope that the third-party software manufacturers are able to implement such a feature or that MSoft gets their head out regarding what a firewall should accomplish. Best, ~SC |
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| forbin |
Aug 21 2004, 03:42 AM
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#14
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nFm [ progressor ] Group: Private Member Posts: 141 Joined: 22-March 04 Member No.: 55 |
Looks like these experiences were with 5.0.590 .. Anyone have better luck with 5.1.011??
I installed Panda Platinum and like the look and feel of the interface, but the reviews all say to go with ZA v5 .. Thanks |
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| iweb |
Aug 25 2004, 08:08 AM
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#15
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nFm [ Newbie ] Group: Private Member Posts: 8 Joined: 20-March 04 Member No.: 49 |
Upgraded a few days ago...I don't have any problems.
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